Kym Porter

Global GM Retail Experience, Fisher & Paykel

Kym Porter is Global General Manager, Retail Experience at Fisher & Paykel, based in Melbourne. Since 2018, Kym has led retail experience strategy across three major brands, translating design intent into innovative, high-impact physical brand executions worldwide. He builds global operating structures that optimise investment, reduce costs and accelerate speed-to-market, while steering transformation initiatives that leverage technology to elevate customer journeys and in-store performance. Kym’s remit spans concept to rollout, ensuring consistent, premium experiences that drive brand growth at scale. 

Malls of the Future Summit 2026 – Agenda

  • CASE STUDY - Beyond Showrooms: Designing the True Meaning of Experience in Luxury Retail